FAQ

Because your time is too precious to make unnecessary compromises. Pls. go through the reviews of our guests at the homepage.

Well, this question was probably best answered by the Amazing Places team, which came for a control visit a year after the cottage opened. Their recommendation was: you should take some pictures again, Svatá Panna in reality is even nicer than in the photos.

 
We have conceived the Holy Virgin (Svatá Panna) generously from the very beginning. Our goal was to create luxury living in harmony with nature and modern trends. We wanted to offer the best accommodation in the Bohemian Paradise region for demanding guests who appreciate the romantic nostalgia of the past combined with modern comfort. We enjoy this work and we do everything to make it the best choice for you. We are very happy that most customers perceive us this way. On Booking.com we have a better rating than Grandhotel Pupp, Karlsbad and in the category of wellness cottage we are the best in the whole Czech Republic. You can read customer reviews on the front page of our website.
 
Only the best materials were used for the construction. We have always made sure that they are local and environmental friendly. The so-called lunar wood comes from the nearby Giant Mountains, harvested in winter after the full moon. Masonry is certified for passive buildings. The roof is made from recycled materials, pavings from old sandstone blocks coming from the surrounding buildings. Heat is provided by the state of the art Viessmann heat pump. In the fully equipped kitchen there are 5 AEG appliances next to the American fridge, as well as 3 x Miele in the utility room. Each room is equipped by a smart TV.
 
We wanted the house not to look only amazing, but as well romantic, cozy and warm. The site itself is sitting in the middle of the UNESCO Geopark for natural and cultural diversity. From the windows and gallery there are breathtaking views of the surrounding landscape. All the floors are heated, the dreamy mood is evoked by a look into the crackling wood in the tiled stove.
 
From the very beginning we’ve cooperated with the renowned architect Ing. J. Klimeš, to whom we provided an unlimited budget. We are grateful for his help, he did a great job.The construction could not be realized without help of excellent local and transcarpathian builders and craftsmen. We would like to thank many heating engineers, floorers, electricians, stove-makers, saunaers, but especially carpenter Radek Šimůnek, who built the wooden part and construction manager Roman Juráš, who carefully coordinated and managed all construction works.
 
We think we've done the work, but that's up to you to judge.

Yes, everywhere in the house (20/10Mbps). You'll get your password when you arrive.

Yes, the cottage is fully equipped. Originally, we did not intend to rent the cottage, so we did not save money on anything.

Bed linen, towels, hairdryers, iron, ironing board, vacuum cleaner, washing machine, tumble dryer (all Miele) are available for you.

The kitchen is equipped with an American fridge, AEG appliances (5x) and the Julius Meinl Inspresso Professional coffee machine. All other small appliances such as a hand blender, toaster, sandwich maker, bread maker, etc. are also available. Why not to have a good fun with the 6 people Tefal racklet?

Last but not least, it includes wellness facilities, all in first class quality: cedar wood sauna, thermal pool and whirlpool.

This is no problem with us. The water temperature in the pool is during the winter set to 35 °C.

There are 4 rooms in the house:

  1. room BEZDEZ (because you are dreamily overlooking the Bezdez castle from the window) = king size bed (180 x 200cm) + sofabed, total 4 people. Entrance to the gallery from the common hallway. Stoves Jøtul with classic design for romantic evenings.
  2. room TROSKY (because you are looking at Trosky castle from the window) = king size bed (180 x 200cm),  total 2 people
  3. room KOZAKOV (because you are looking at Mount Kozakov from the window) = king size bed (180 x 200cm) + sofabed + baby bed, total 5 people
  4. rooom CZECH PARADISE (because you will feel in heaven) = king size bed (180 x 200cm) + 2 more extra bed possible, total 4 people. Private bathroom and toilet. Direct access to the pool and jacuzzi on the terrace. 

A healthy and restful sleep is important. As with anything else, we did not spare on mattresses. Look forward to the high-quality medium-hard health mattresses of the Czech manufacturer Dřevočal.

All rooms have a large Samsung smart TV. There's a PS4 + VR in the Bezděz room.

On the ground floor are two bathrooms and 3 x WC, upstairs is a bathroom with bath and shower and toilet.

The hair in the whirlpool, the suspicious smell, the turbid water, the feeling that a Neanderthal was bathing here ... so for such pleasure you will have to go somewhere else. We completely drain the whirlpool after each visit, disinfect it, clean the filter and refill it with clean water. You never bathe "after someone", the water must always be crystal clear.

The water in the pool is maintained by chemistry. After each visit, we carefully clean the filter and change some of the water. It is interesting that the pool is connected directly to the manufacturer online. This guarantees constant supervision.

The price for accommodation does not include electricity consumption and local tourist tax.

We strive to be as transparent and customer-friendly as possible. Some take a shower for 3 minutes, some half an hour. Some sleep with the window open, others like 25 degrees. Some takes sauna twice a day, others not at all. Everyone has the right to consume as much energy as they want, because they pay for it themselves. We consider this to be a fair approach.

But we can please you with good news. Thanks to the heat pump, we have cheaper energy and we will charge you only CZK 4 / kWh. Elsewhere, they usually charge 5 or even 6 CZK / kWh.

Definitely not. Although this practice is often common, we are above standard accommodation for people who can enjoy the life. Don't worry, we'll take care of everything.

Svatá Panna is an ideal destination for ski holidays. Within max. 10 min. by car are the family ski resorts Turnov and Kozakov. Both have artificial snow and a ski school. They are ideal for family skiing with smaller children.

For the real excitement we recommend you to go to Ještěd (30 minutes) in Liberec. Within 40 minutes you can reach ski slopes in the Giant Mountains - Harrachov or Rokytnice nad Jizerou.

Cross-country skiing can be used right in front of the cottage or you can enjoy one of the countless tracks in the nearby Jizera Mountains and the Giant Mountains.

Experience complete relaxation in our wellness centre after your sports activities. You are provided with a Karel Gott style cedar-woud sauna, a thermal swimming pool with counter current, and a hot tub. Imagine a snowy winter landscape while you swim in the heated pool and enjoy views of Czech Paradise. Then move into the whirlpool, where a kindred spirit waits for you. Over a glass of champagne, and with a view of Bezděz, you will recall the famous verse of K.H. Mácha "it was a time for love"…

For babies: we have prepared a cot with linen, changing table, baby high chair, protective drawer covers, night dim lighting and induction hob in the kitchen.

We use hepafilters and guarantee that animals causing allergies do not have access to the cottage.

Bigger kids will appreciate WiFi throughout the house, trampoline, heated pool and perhaps a half-hectare orchard and proximity to the forest and rocks.

We love dogs, but allowing them to stay at the cottage is problematic. On one hand, they can damage the interior. On the other hand, they are a threat to future guests who may suffer from allergies. Because of this neither dogs no other types of animals are allowed. Please do not ask us if it would be possible for you to take your small good dog with you. Sorry, that's really not possible.

It is not the best idea, the capacity of Svatá Panna best suits groups of up to 12 people. Each room has a comfortable king-size bed. Four more people can sleep on sofa beds. More people wouldn't fit into the kitchen or wellness. We charge a fee of CZK 1,000 for the thirteenth and every other person, including small children.

DRINK & CONTRIBUTE

We’ve invented a unique concept in serving refreshments. We’re happy to provide you with refreshing draft beer,* gourmet Julius Meinl coffee, satisfying wine, celebratory champagne, and delicious sweets from the minibar.

Our goal is to give you the means to enjoy snacks at all times during the day and night, as well providing you with the option of having a fifth coffee, an additional glass or two of champagne or a few extra beers. Svata Panna is full of joy. Your stay should be, too.

Proceeds from the sale of coffee, beer and the minibar are intended for charitable purposes. We’re a proud sponsor of mouth and foot painting artists (www.umun.cz). The lives of these artists are extremely fascinating, ranging from sad to depressing to full of hope. At the cottage you can admire dozens of their works.

In 2020, we have contributed CZK 35,000 with the help of our guests.

Know that with every cup of coffee and beer you drink, you’re contributing to theses handicapped painters. As a result, they can travel to exhibitions, acquire art supplies, and receive assistance. Just another valid reason you to have one more!

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*Svijany 450 (premium pale lager from a local Svijany brewery. Winner of Best Beer Award 2020)

Smoking is not allowed inside the building. The building is equipped with smoke detectors.  Well-being with a cigarette, pipe or cigar, however, can be indulged in the gallery, terrace or under the pergola.

Our goal is to provide the best accommodation in Bohemian Paradise. On Booking.com we are rated as the best wellness cottage in the Czech Republic. From the very beginning we focused on quality, we wish to be your amazing place. Discounts are not available. When you come to us, you will admire every detail and we will take care of you with love.

We are aware that we might not be the accommodation for everyone. If you are looking for a more affordable option and still want to be able to stay in the heart of the Bohemian Paradise, there are 5 cheaper alternatives in our village alone.

1. Take D10 highway from Prague to Liberec. Exit the highway in Turnov.

2. Go through the center of Turnov.  Take direction Semily, road 283.

3. The road 283 takes you through 3 villages: Bělá, Chutnovka, Loktuse. 

4. Enter Loktuse village, take left from the main road. Svata Panna is above the village in Nr. 46.

The best way is to put "Svata Panna" into Google Maps.

Please do not bring drones, speakers and pets with you. We are located in a nature reserve recognized by UNESCO and respect the privacy of our neighbors. There is an absolute ban on music in the pool and jacuzzi area. In the grill house, music can only be heard at room volume so that our neighbors are not disturbed. Outside there is a ban on children's discos and fitness training with music. Svatá Panna lies on a hill and the music from the cottage could disturb the residents of the neighboring village. From 10 p.m., a night time applies. In case of violation of the night time's quiet and peace, a penalty of EUR 400 can be imposed in the administrative procedure.

Yes, there's gonna be a pleasant warmth in the house when you arrive . All floors, including the corridors, are heated by a Viessman heat pump. There is a thermostat in each room, so you can set the temperature you wish. In the living room there are also original tiled stoves and in the Bezděz room Jøtul fireplace stoves. So you can enjoy cozy well-being with crackling wood in the stove and the fireview.

Yes. The whole ground floor is wheelchair accessible, the ground floor apartment can also be used by wheelchair users. The pool is as well accessible with a wheelchair. We've even placed a microwave in the kitchen in such a way that it can be operated by wheelchair users without any problems.

We speak Czech, English, Russian, German and Romanian. After couple of drinks as well Italian, French, Ukrainian, Transcarpathian, Slovak and Polish.

Sauna - comfortably for 12 sitting, or for 3 lying and 4 sitting etc. Bluetooth, chromotherapy, Himalayan salt, aromatic essences.

Swimming pool - model Swim Spa XL, manufactured by usspa.cz. It's big enough to fool around with the family. For fitness swimming it's most comfortable for one swimmer. The pool is equipped with a three-stage countercurrent. The water temperature is 30°C throughout the year.

Hot tub - comfortably for 5 people. 3 sitting , 2 lying. Features Chromotherapy, fountain, spillway. The temperature is 38°C. Can be adjusted according to your wish.

For guests free, open 24 hours every day.

Interesting to know: the pool is online connected to the manufacturer. This ensures constant water quality and system monitoring.

We change the water in the hot tub after each visit. You'd never use our jacuzzi "after someone".

Please do not forget to take a shower before entering the spa.

Yes we do our best. Last year, Svatá Panna contributed financially to the renewal of Notre Dame Cathedral, supported the Waldorf Foundation Fund, and in particular we help mouth painting artists. Their lives are fascinating. Sad and full of hope at the same time. In 2019, we have supported them with CZK 22,000, in 2020 already CZK 35,000. The cottage has a number of their art-works. In case you stay with us, you will also become their contributor. More info at: www.umun.cz

 

No question about that. Every love is beautiful no matter who is devoted to it.

What is strictly forbidden in the cottage, however, is the proclamation, support or enforcement of any below listed ideas:

  • Inequality between men and women, violence against women
  • Racism, xenophobia
  • Support and promotion of communism or trivialization of its crimes
  • Support and promotion of a movement that suppresses human rights and freedoms or to proclaim national, racial, religious or class resentment

The owner is sensitiv towards these excesses and is ready to say goodbye to guests who would have thought for something like this.

Naturally. Already at the project stage, the construction was designed to be fair to nature. We used environmentally friendly materials and technologies, preferably local. We sort waste carefully. Biodegradable waste belongs to a composter in the garden. We will be grateful for the food leftovers, that we utilize on our family farm. We collect the rainwater into the retention tank. Then we use it to water the garden. We use ecological dishwasher tablets. On top of all of this we offer beer on tap and thus reduce the environmental burden of bottles, PET bottles and cans production.